lsbet Privacy Policy

During account registration and verification, we collect:

• Full name (in Bengali or English)
• Date of birth (for age verification)
• Email address
• Mobile number
• Residential address
• National ID or passport number (when required)

We process payment-related information to facilitate deposits and withdrawals. Our supported methods include bKash, Nagad, Rocket, Upay, and bank transfer. Full card numbers or PINs are not stored on our servers — they are sent in encrypted form directly through payment processors.

Automatically collected while you use the site:

• IP address and device identifiers
• Browser type and version
• Operating system
• Pages visited and session duration
• Data from cookies and similar tracking technologies

Your betting history, game preferences, win/loss records, and bonus usage data are used to ensure responsible gaming and to personalise your experience.

• Account creation, verification, and management
• Processing deposits and withdrawals
• Managing bonuses and promotional offers
• Customer service and technical support

We monitor suspicious activity to protect your account and ensure the overall security of the platform. All data transfers are secured using SSL encryption technology.

This information is used to analyse your gaming activity, identify potentially problematic behaviour, and provide support when needed. This is part of our responsible gaming commitment.

With your consent, we may contact you about new offers, promotions, and service updates via email or app notifications. You can opt out of these communications at any time.

Trusted partners such as payment processors, technology infrastructure providers, and game software developers are given access only to the information necessary to deliver their specific services. All partners are required to comply with our privacy standards.

In the case of court orders, legal proceedings, or valid requests from government authorities, we may disclose information in compliance with applicable law. In such situations, we will always make efforts to protect your interests.

In the event of a merger, acquisition, or asset sale, user information may be transferred. In such situations, we will notify you in advance and this Policy will continue to apply.

These cookies are essential for the basic operation of the site. They are used for tasks such as maintaining login sessions, security tokens, and saving preferences. Disabling them may cause the site to not function properly.

These cookies are used to remember your language preferences, interface settings, and other personalisation options. They make your visits to the site more comfortable.

We collect analytics data to understand site usage patterns and improve service quality. This data is typically processed in aggregated and anonymised form. You can manage cookies from your browser settings.

You may request a copy of the information we hold about you at any time. We will respond to this request within a reasonable time.

If any of your information is incorrect or incomplete, you may request a correction. Some information can be updated directly from your account settings.

In certain circumstances, you may request the deletion of your personal information. However, some information may need to be retained for a specified period due to legal obligations, ongoing disputes, or fraud prevention requirements.

You may stop receiving promotional emails or messages at any time. Each marketing email will include an "unsubscribe" option, or you may send a request to [email protected] to cancel your subscription.

While your account is active, we retain your full profile information, transaction history, and gaming activity.

Even after an account is closed or deleted, certain information may be retained for a defined period for legal requirements, resolution of ongoing disputes, and anti-fraud purposes. This period is determined by applicable law.

System backups and log files are automatically deleted after a defined period. This process is fully automated and carried out on a regular basis.

lsbet is only for those aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that a minor is using our services, we will immediately close that account and delete the associated information.

If you are aware of an account belonging to a minor, please notify us immediately at [email protected].

lsbet reserves the right to change, revise, or update this Privacy Policy at any time. This is typically done to reflect new features added to the service, legal changes, or best practices.

For significant changes, we will notify you via your registered email address or through a prominent notice on the site. Continued use of the service after a change is made will be considered acceptance of the updated Policy.